TERMS AND CONDITIONS
TERMS AND CONDITIONS
TERMS AND CONDITIONS
The Information We Gather
The Information We Gather
When you connect with The Masala Indian Kitchen and Bar, we may collect personal information such as your name, mailing address, email address(es), phone number(s), and, when needed, your date of birth for orders, reservations and delivery.
When you connect with The Masala Indian Kitchen and Bar, we may collect personal information such as your name, mailing address, email address(es), phone number(s), and, when needed, your date of birth for orders, reservations and delivery.
Ways We Collect Your Details ?
Ways We Collect Your Details ?
We collect information directly from you when you interact with us — for example, by making a booking, subscribing to updates, reaching out for information, or participating in events and promotions. This information is shared voluntarily by you. We may also receive your information through trusted third parties, but only if you have consented for your details to be shared with us.
We collect information directly from you when you interact with us — for example, by making a booking, subscribing to updates, reaching out for information, or participating in events and promotions. This information is shared voluntarily by you. We may also receive your information through trusted third parties, but only if you have consented for your details to be shared with us.
Protecting Your Information
Protecting Your Information
We take your privacy seriously. However, The Masala Indian Kitchen and Bar is not responsible for the data practices of external websites that we do not manage, including any third-party sites linked through our own platforms.
We take your privacy seriously. However, The Masala Indian Kitchen and Bar is not responsible for the data practices of external websites that we do not manage, including any third-party sites linked through our own platforms.
How to Raise a Concern ?
How to Raise a Concern ?
If you have any concerns about how we handle your personal information, please email us at info@themasala.ca with a detailed explanation of your complaint. We will carefully review your concerns and aim to respond within 15 working days. In certain cases, it may take a little longer. If you are not satisfied with our resolution, we will provide information on the next steps you can take.
If you have any concerns about how we handle your personal information, please email us at info@themasala.ca with a detailed explanation of your complaint. We will carefully review your concerns and aim to respond within 15 working days. In certain cases, it may take a little longer. If you are not satisfied with our resolution, we will provide information on the next steps you can take.
General Restaurant Policies
General Restaurant Policies
Menu Changes:
We love bringing you new flavors! Please note that our menu items, prices, and specials may change without prior notice, based on ingredient availability or seasonal updates.
Service Availability:
While we strive to provide the best service every time, occasionally circumstances beyond our control (like supply issues or staff shortages) may affect availability. We appreciate your understanding.Allergies and Dietary Requirements:
Please let our team know about any allergies or dietary needs when ordering. We'll do our best to accommodate you, but we cannot guarantee a completely allergen-free environment.
Menu Changes:
We love bringing you new flavors! Please note that our menu items, prices, and specials may change without prior notice, based on ingredient availability or seasonal updates.
Service Availability:
While we strive to provide the best service every time, occasionally circumstances beyond our control (like supply issues or staff shortages) may affect availability. We appreciate your understanding.Allergies and Dietary Requirements:
Please let our team know about any allergies or dietary needs when ordering. We'll do our best to accommodate you, but we cannot guarantee a completely allergen-free environment.